Refunds & Returns

VIRTUAL PRODUCTS.

Thanks for purchasing our Virtual Products (or subscribing to our Virtual services)

Refunds

We offer a full money-back guarantee for all purchases made on our website.

Your satisfaction is our #1 priority. Therefore, you can request a refund for ordered Virtual Products if:

  • If you are not satisfied with the Virtual product that you have purchased from us, you can get your money back no questions asked.
  • You are eligible for a full reimbursement within 14 calendar days of your purchase.
  • For those of our products that are online subscriptions with a login and password, you must provide documentation of uninstalling or deleting our Virtual Product on your computer.


We do not issue the refund if:

  • After the 14-day period, you will no longer be eligible and won’t be able to receive a refund.
  • We encourage our customers to try the Virtual Product (or Virtual Service) in the first two weeks after their purchase to ensure it fits their needs.

Consumer rights

We comply with other relevant legal requirements (warranty, return, etc.) that may be applicable depending on your location as the buyer. For instance, in most EU countries you will generally have a 2-year legal conformity warranty and a 14-day right to return Physical Products. Please note that in case of a return of Physical Products, you must as the buyer bear the cost of returning the products, according to the circumstances of your location, which will be told in our email communications.

Please note: Website Consultor doesn’t have any Physical Products. We only sell Virtual Products and Virtual Services.

Consumer Rights For EU Consumers